Complaints

At MT Finance we always put our brokers and borrowers first and want their experiences with us to be as smooth as possible. If you feel that we have fallen short of your expectations, we will do everything we can to resolve any issues as quickly and efficiently as we can.

Please find our regulated and unregulated complaints processes below.

MT Finance Unregulated Complaint Process [link to PDF when we receive updated headed paper]

MT Finance Regulated Complaint Process [link to PDF when we receive updated headed paper]